In the event of severe weather, customers should immediately report downed wires to their utility or their local police or fire department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris. Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops.
For severe weather, the company encourages customers to plan ahead for the possibility of electric service interruptions by following these tips: Safety Tips During Outages · Keep flashlights and fresh batteries in your home. Avoid using candles to light your home, especially around children and pets. · If you have a water well and pump, keep an emergency supply of bottled water and/or fill your bathtub with fresh water. · Stock an emergency supply of convenience foods that do not require cooking. · Have a hard-wired telephone or a charged cell phone handy in the event you need to report your electricity is out. Mobile phones can be charged in your vehicle using a car charger when the power is out. · Gather extra blankets or a sleeping bag for each person. · Do not use gas stoves, kerosene heaters or other open-flame heat sources to prevent deadly carbon monoxide gas from building up in your home. · Keep a battery-powered radio with extra batteries on hand. Tune to a local station for current storm information.
· Emergency power generators offer an option for customers needing or wanting uninterrupted service. However, to ensure the safety of the home's occupants as well as that of utility company employees who may be working on power lines in the area, the proper generator should be selected and installed by a qualified electrician. When operating a generator, the power coming into the home should always be disconnected. Otherwise, power from the generator could be sent back onto the utility lines, creating a hazardous situation for utility workers.